NHTSA Complaint #10959498 — 2007 LINCOLN TOWN CAR

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10959498
Vehicle	2007 LINCOLN TOWN CAR
Component	STEERING
Date of Incident	March 6, 2017
Date Filed	March 8, 2017
Mileage	370,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

TL* THE CONTACT OWNS A 2007 LINCOLN TOWN CAR. THE CONTACT STATED THAT THE DRIVER WAS DRIVING ABOUT 20 MPH, THEN THE DRIVER ATTEMPTED TO MAKE A TURN WHEN THE STEERING WHEEL DETACHED WHICH CAUSED THE DRIVER TO LOSE CONTROL OF THE VEHICLE. THE VEHICLE DID NOT CRASH INTO ANYTHING HOWEVER THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DISCOVERED THAT THE LOWER BEARING DETACHED FROM THE STEERING COLUMN. THE CONTACT MENTIONED THAT THERE WAS A RECALL REGARDING THE STEERING FAILURE HOWEVER IT DID NOT INCLUDE THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 370,000.

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