NHTSA Complaint #11414438 — 2007 LINCOLN TOWN CAR

TL* THE CONTACT OWNS A 2007 LINCOLN TOWN CAR. THE CONTACT STATED WHILE ATTEMPTING TO MAKE A LEFT OR RIGHT TURN, THE STEERING WHEEL WAS DIFFICULT TO TURN. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 14V704000 (STEERING). THE CONTACT WAS INFORMED THAT THE PREVIOUS OWNER HAD THE RECALL REPAIR COMPLETED IN 2015. THE FAILURE MILEAGE WAS APPROXIMATELY 165,000.