NHTSA Complaint #11365726 — 2007 LINCOLN TOWN CAR

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11365726
Vehicle	2007 LINCOLN TOWN CAR
Component	STEERING
Date of Incident	October 13, 2020
Date Filed	October 22, 2020
Mileage	100,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

I LOST COMPLETE CONTROL OF STEERING OF MY LINCOLN WHILE DRIVING ( NO STEERING WHATSOEVER) AND FORTUNATELY THE DIRECTION OF THE CAR WAS HEADING TOWARD THE SHOULDER OF THE TURNPIKE. AND I GOT OFF THE ROAD ONTO SHOULDER. SCARY!! THIS CAR WAS RECALLED TWICE FOR THE STEERING SHAFT AND WAS TO HAVE BEEN REPAIRED. OR WAS IT!?? THIS COULD HAVE BEEN A MAJOR ACCIDENT, WITH LOSS OF STEERING!! FORD NEEDS TO STAND BEHIND THIS INCIDENT AND COVER THE COST OF REPAIRS!! HOW MANY OTHERS WITH LINCOLN TOWNCARS HAVE CRASHED WITH LOSS OF STEERING AND NEVER LIVED TO TELL THEIR STORY!!

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