NHTSA Complaint #11523266 — 2007 LINCOLN TOWN CAR

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11523266
Vehicle	2007 LINCOLN TOWN CAR
Component	STRUCTURE:BODY
Date of Incident	May 21, 2023
Date Filed	May 22, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

This safety issue was discovered yesterday. The passenger-side rear door will not unlock, either by manual attempt to raise the knob or by using the control buttons on the FOB nor at the driver's station. The window in that door also no longer responds to attempts to raise or lower it. Both my rear seat passengers had to enter using the driver's-side rear door. This creates a serious potential safety hazard by preventing rear-seat passengers exiting the vehicle near their closest door in an emergency. The car will be taken to a local dealership to resolve this safety and convenience issue upon my return from an extended trip. I had no warning of any impending component failure. That door lock and window worked well days ago.

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