NHTSA Complaint #11543988 — 2014 FORD ESCAPE

This vehicle was purchased by an “Authorized Dealer “ on August 31st 2023. I was unaware of the many issues that this vehicle had. Within the first few hours of driving off the lot in this car, I put the car in reverse and for one the back up camera stalled, secondly, a message appeared stating the camera is unavailable and for me to contact the dealer. Well I did, I contacted Five Star Ford and was told $165 just for a diagnostic. Additionally, I was driving on the highway Sept. 9th and the car just began to lose power. I literally was pedal to the metal trying to get home in hopes that this vehicle didn’t give out on me. Shortly after that, the check engine light came on and as I accelerated, this rough noise seemed as though it was getting louder and louder. Last but not least, this car drinks gas likes it’s going out of style. The overall mileage is bogus. According to the odometer after having this car for 11 days, I had supposedly put 1,000 miles on this vehicle!!!! That’s absurd to me!! I haven’t been out of the town or anything. I’ve watched the odometer jump from 120812 to 120837 after only traveling about 2 and half miles. Like what’s going on with this these faulty transmissions in these cars, FORD! What are you doing about it??? People work hard to purchase a car for them and their family. Why make our lives more difficult with these faulty vehicles??!!