NHTSA Complaint #11539693 — 2014 FORD ESCAPE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11539693
Vehicle 2014 FORD ESCAPE
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

I bought this vehicle exactly 1 year ago back in June from The BMW dealership in Arlington, Texas Under the assumption that there was nothing wrong with it Mechanically. The dealership Lied to me because not even a week later. I had to take it to a Firestone to see what was wrong with it. And they said that there was coolant loss, They did do a pressure track and said at the time it was not the gasket period I have taken it to other mechanics since then trying to fix what they said the issue was but there has been a loss of coolant in that vehicle and we don't know where it's going period period I don't know what to do because there was a recall on it. From what I searched on the internet long ago? But it is no longer available. And that's unfortunate for me. Because I believe that the recall that they had back in 2017 I believe that's the issue that is currently wrong with the vehicle the recall code was 17s09. I don't know what else to do because I'm at a loss. I spent eight thousand dollars on a vehicle that I cannot even enjoy Because it has been in the shop more times than I have driven it

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