NHTSA Complaint #11539539 — 2014 FORD ESCAPE ENGINE

Complaint Details

ODI Number	11539539
Vehicle	2014 FORD ESCAPE
Component	ENGINE
Date of Incident	August 19, 2023
Date Filed	August 19, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

On August 19 2023 I brought my 2014 Ford Escape SE to an auto repair shop, because the engine temperature went up. The repair shop first told me that the coolant resevoir and the hose was leaking. After that was fixed. The repair shop could not start the car it overheated. The repair shop said that the head gasket blew and the engine was done. I paid almost 11000 dollars for this car with 87000 miles on it. The only car I have. I do not know what to do with this situation. I found out that the 2014 Escape models is a problem with coolant leaking into the engine. Now im out of a car and do not know what to do.

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