NHTSA Complaint #11538974 — 2016 MAZDA CX-5

EXTERIOR LIGHTING issue reported to NHTSA

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Complaint Details

ODI Number 11538974
Vehicle 2016 MAZDA CX-5
Component EXTERIOR LIGHTING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State PA

Consumer Description

What component or system failed or malfunctioned, and is it available for inspection upon request? The daytime running light (DRL) failed and stopped working. It is available for inspection upon request. How was your safety or the safety of others put at risk? Other cars won't be able to see my car during the daytime. Has the problem been reproduced or confirmed by a dealer or independent service center? There is a Mazda reference number for the recall is 4320A. There is also a NHTSA campaign number 20V063. NHTSA 20V063: [XXX] Mazda 4320A: [XXX] Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No, we can see the daytime running lights not working Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No, there were no warnings, messages, or other symptoms prior to the failure. It happened a few weeks ago. I have called Mazda and they tell me it is not part of recall. My VIN number is in the range of the VIN numbers affected. Mazda refused to fix this recall issue because my VIN number is not associated with this recall. This is a safety issue and I want my VIN number to be added to this recall VIN list. Thank you, INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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