NHTSA Complaint #11607073 — 2016 MAZDA CX-5 EXTERIOR LIGHTING

Complaint Details

ODI Number	11607073
Vehicle	2016 MAZDA CX-5
Component	EXTERIOR LIGHTING
Date of Incident	August 7, 2022
Date Filed	August 7, 2024
Mileage	60,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

The contact owns a 2016 Mazda CX-5. The contact stated that the daytime running lights were significantly dimmed while driving. The vehicle was taken to the dealer, where it was determined that the failure was related to NHTSA Campaign Number: 20V063000 (Exterior Lighting); however, the VIN was not included. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 60,000.

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#11676964 — July 29, 2025 — Only one headlight was addressed by dealer in repair for 4320A | NHTSA #20V-063 and they're refusing to cover the oth...

#11619012 — October 9, 2024 — The controls on the Windshield Wiper/Headlight Control Stalk are not visible when driving at night. The setting marki...

#11593874 — June 12, 2024 — The contact owns a 2016 Mazda CX-5. The contact stated that when the headlights were turned on, the passenger’s side ...

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