NHTSA Complaint #11537456 — 2014 FORD ESCAPE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11537456
Vehicle 2014 FORD ESCAPE
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

I own a 2014 Ford Escape Eco boost 2.0 liter. Vehicle started losing coolant but no visible leak. Took car to be diagnosed at a ford dealership where they told me vehicle was fine and passed a pressure test. Less than 600 miles later the vehicle is overheating, smoking from engine and tail pipe, even for an extended time after vehicle is off. I have video of vehicle smoking while engine off. Now I am told it is a head gasket issue and repair is over $7k. This is a known issue that Ford refuses to acknowledge and issue a recall. There's been nurmerus of people whom have experienced exact issue and are joining a class action lawsuit. If NHTSA doesn't do their part to put this ford 1.6-2.0 liter on a recall, then the wrong doing continues and should be held accountable as well. There have been cases where same make/model has been reported catching on fire. Someone is going to get physically injured if not already. Requesting an investigation to conducted and faulty engines replaced.I am unable to load pictures and videos from computer I am submitting this complaint with. If permitted I will email pictures video, dealership pressure test , and other documenation from my personal computer.

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