NHTSA Complaint #11537235 — 2015 HYUNDAI SONATA

The power steering went out on two different occasions. The power steering assist light came on (red steering wheel light in the lower left corner of panel). The car was extremely difficult to drive. Once the car was shut off the system reset and the steering was normal. I brought the car to the dealership twice and they told me they could not duplicate the problem and could not repair the car unless they could duplicate the problem. Hyundai USA basically told me the same thing; even though there must be a known issue because they have extended the warranty on the power steering assist system. The dealership and Hyundai's only solution was to have the car inspected at another dealership. This is a ridiculous solution since the problem seems to be an intermittent issue. Having the car inspected by another dealership will not solve anything. I believe this issue makes my car UNSAFE to drive! Hyundai will not reply to my questions such as: why an error code was not recorded when the power steering light is triggered? Hyundai should pay for the repair of these issues as they are reported by the owner and not only when it is occurring at the dealership.