NHTSA Complaint #11684346 — 2015 HYUNDAI SONATA

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11684346
Vehicle 2015 HYUNDAI SONATA
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

While driving a EPS light came in and the steering was extremely hard to drive. I was on the highway so I had to pull over to turn off the car and then turn it on. After turning it on it worked ok for a little and then messed up again and I couldn’t turning the steering wheel again. While driving in the highway my safety was at risk because I could have crashed into another car and hurt my self or other people driving. The car can be inspected at any point in time because it is at a Hyundai dealership where it got fixed a few months before. The problem was confirmed by the dealer. The vehicle has not been impounded and a selected dealer. The EPS warning light and key not detected light came on. Hyundai has multiple issues with their staring and wiring with multiple different Hyundais, including elantra and Sonata, but directly with the Hyundai Sonata hybrid. There are multiple warranties for recall 14325000. I bought this car in November 20 24 and went into the shop December 30 of 2024. It stayed in two shops, including a Hyundai dealer from December 2024 to April 2025 it had been out from April till August and went back into the shop in August. His car I believe is defective and shouldn’t be on the road whatsoever. In logically how does a whole steering column go out and need to be replaced at only 109,000 miles?!

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