NHTSA Complaint #11510600 — 2015 FORD EDGE
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11510600 |
| Vehicle | 2015 FORD EDGE |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | WV |
Consumer Description
While driving, my vehicle will lose power steering briefly. This makes the car extremely difficult to steer and has almost caused accidents repeatedly. Warning messages related to power steering assist and hill start assist appear on the screen. This happens at various points when driving: when I am turning, driving straight, pulling into parking spaces, backing up, etc. This is a reoccurring issue and has happened multiple times. There is a recall for 2015 Ford Edge describing the exact issues I am having with my vehicle. It is related to the corrosion of bolts holding the electric power steering gear motor. For some reason, my vehicle does not qualify for this, even though I live in West Virginia, one of the states listed in the recall. I have taken the vehicle to multiple Ford dealerships and have been repeatedly told that I would need to completely repair my power steering rack, but I suspect this may be related to the above recall.
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