NHTSA Complaint #11713586 — 2015 FORD EDGE

The contact owns a 2015 Ford Edge. The contact stated that while driving approximately 45 MPH, the message "Steering Fault - Service Now" was displayed. The vehicle was later parked at the residence, and the next day while starting the vehicle, the power steering malfunctioned, and the steering wheel was difficult to turn in either direction. Additionally, the ABS and traction control features were inoperable. The vehicle was not yet repaired. The local dealer and manufacturer were notified of the failure, but no assistance was provided. The contact was informed that the VIN was not included in NHTSA Campaign Number: 15V250000 (STEERING). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 33,170.