NHTSA Complaint #11719392 — 2015 FORD EDGE

The contact owns a 2015 Ford Edge. The contact stated that while attempting to reverse, the rearview camera became inoperable, and the image appeared blurry. The contact received notifications of NHTSA Campaign Numbers: 25V572000 (Back Over Prevention) and 25V544000 (Service Brakes, Hydraulic); however, the parts to do the recall repairs were not yet available. The dealer was contacted. The vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the failure. The approximate failure mileage was 200,000.