NHTSA Complaint #11504840 — 2013 FORD EXPLORER

STRUCTURE:BODY issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number	11504840
Vehicle	2013 FORD EXPLORER
Component	STRUCTURE:BODY
Date of Incident	December 31, 2022
Date Filed	February 1, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

Rubber weatherstripping around windshield glass is coming off and hitting the windshield. I had the car inspected by Safelite Auto Glass and they said the windshield needs to come out so they can replace all the surrounding parts that are coming off and they will also have to replace the windshield, since it will probably break when they take it out. It will cost $759.67 to repair. Insurance will only cover it if there is a chip in the windshield the size of a dollar bill. I understand you are already investigating this problem and I need to know if you are going to recall my car before something worse happens. I don't want to have an accident because windshield parts are flying off my car and hitting others.

Related Complaints for the 2013 FORD EXPLORER

Other STRUCTURE:BODY Complaints

#11715770 — February 5, 2026 — Both pilars flew off, right and left. There is a recall and i went to Ford in San Bruno and Fullerton, both were giv...

#11701562 — November 25, 2025 — My 2013 White Four door Ford Explorer incidents occurred twice on the highway. The end pieces of the front windshield...

#11697110 — November 3, 2025 — I am writing to express concern about the ongoing delay in receiving the remedy for Ford recall 24V031 / 24S02 involv...

#11694850 — October 21, 2025 — Pillar molding driver side

#11685502 — September 6, 2025 — The A-Pillar trim pieces on both sides of the windshield began coming apart while driving on the highway, luckily, a ...

Recent Complaints for the 2013 FORD EXPLORER

#11719103 — STRUCTURE — February 19, 2026 — The contact owns a 2013 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structu...

#11718232 — UNKNOWN OR OTHER — February 16, 2026 — I am filing a safety complaint for my 2013 Ford Explorer (VIN: [XXX] ). There is a strong raw fuel smell inside the c...

#11717776 — STRUCTURE — February 13, 2026 — The contact owns a 2013 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structu...

#11717027 — STEERING — February 10, 2026 — After dropping off my son at school, I turned the steering and suddenly it became very difficult to turn. I was stuck...

#11713707 — STRUCTURE — January 27, 2026 — The contact owns a 2013 Ford Explorer. While driving approximately 70 MPH, the passenger’s side A-pillar trim was blo...