NHTSA Complaint #11500547 — 2014 FORD ESCAPE

My 2014 Ford Escape titanium model has been diagnosed by Stamford Ford in Stamford CT as basically being totaled due to coolant which leaked into the engine. The cost they quoted to replace the engine is $10-11k. But no one would put that kind of money into an 8 year old Ford. The car has only ever been serviced at Stamford Ford Lincoln where it was purchased. Every oil change. Every service Every maintenance was done at this dealership. I had just paid them $1500 for new tires and new spark plugs. Interestingly they told me to replace the spark plugs on the recommended maintenance schedule but there was absolutely nothing wrong in the spark plug system. A mont later the front passenger side bulb went out so I took it right in and they said changing the bulb didn’t solve it so they had to replace the entire modular piece for about $600. I paid that. The next morning there was fluid leaking from my car. I drove right back and was told the soonest they could get me in to evaluate that was Jan 9. I had no choice but to take that appointment. In retrospect it was prob an engine coolant leak The coolant container/system is right behind that large modular headlight part which they said took a lot of labor and time to get in and out. Best explanation is that they damaged it or loosened some connection in the coolant system which caused a leak and then totaled my engine. However Stamford Ford owner Dominick Franchella is not taking any responsibility and instead says Ford 2014 Escapes are notoriously prone to coolant leaks and engine destruction for many years now. Ford takes no responsibility for their design/failure and has never issued any solutions. A recall of some cars (not mine) simply installed a coolant level reader so owners would know that their coolant level was dangerous. No fix.Ford was able to persist in selling these flawed cars which are extremely dangerous. And the incredible expense. So I just spent $2000+ and I now have NO CAR. Ford needs to reimburs