NHTSA Complaint #11498378 — 2014 FORD ESCAPE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11498378
Vehicle	2014 FORD ESCAPE
Component	ELECTRICAL SYSTEM
Date of Incident	December 20, 2022
Date Filed	December 21, 2022
Mileage	107,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	LA

Consumer Description

The contact owns a 2014 Ford Escape. The contact stated that upon attempting to turn off the vehicle, the START/STOP button was pressed but the vehicle failed to respond. The contact stated that the instrument panel turned off however, the engine was still running. The vehicle was taken to the dealer where the failure could not be duplicated. The contact stated that the engine continued to run for two hours. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 107,000.

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