NHTSA Complaint #11496551 — 2015 FORD FOCUS

The contact owns a 2015 Ford Focus. The contact stated that the vehicle failed to respond when shifted to reverse(R). The contact also stated that the transmission was slipping while driving and the vehicle failed to accelerate properly while depressing the accelerator pedal. The vehicle was taken to the local mechanic who replaced the transmission control module (TCM), but the failure persisted. The vehicle was taken to the local mechanic who diagnosed that the clutch was faulty and needed to be replaced. The vehicle was not yet repaired. The contact stated that the clutch had previously been replaced; however, the failure occurred. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 80,000.