NHTSA Complaint #11486053 — 2014 FORD ESCAPE

The contact owns a 2014 Ford Escape. The contact stated while driving at various speeds, the vehicle would hesitate upon depression of the accelerator and the vehicle would enter Limp Mode. The engine fault, service now message, and check engine warning light was illuminated. The contact also stated that the vehicle would resume normal operation upon restart of the vehicle. The contact initially took the vehicle to Gullo Ford of Conroe (925 Interstate 45 S, Conroe, TX 77301) where the mechanic was unable to duplicate the failure. Over the years, the failure became more frequent and the contact took the vehicle to another dealer. The dealer then discovered insufficient compression in the engine wiring harness splices leading to the Manifold Absolute Pressure (MAP) sensor providing incorrect signals to the powertrain control module (PCM) and the contact was given an estimate for repair. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 14V495000 (Electrical System) however, his vehicle was not included in the recall. The manufacturer was also notified of the failure but offered no assistance. The vehicle was repaired by the dealer. The failure mileage was approximately 21,000.