NHTSA Complaint #11485078 — 2016 MAZDA CX-5

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11485078
Vehicle 2016 MAZDA CX-5
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

smart key. during driving all the lights on the dashboard come on and the siren goes off and unable to have it turn off. After a period of time, its wears down the battery and it is no longer drivable. First time, it was towed to the AAA auto repair and they could not find anything wrong with it. The 2nd and 3rd time, AAA towed it back to Maita Mazda where we purchased it in good faith less than two months ago, and their service department could not find anything wrong with the electrical system. They replaced the battery the seond time, and the issue still occurred again when I turned it off. Then turned it back on as I needed to close the driver side window, and it would not turn on. No one seems to believe me, and we cannot get Maita to take it back and give us another vehicle in its place. It is extemely dangerous to drive in traffic, and we only bought it because it has a big enough trunk for my spouse's walker, and later a wheel chair. It is paid for in full,

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