NHTSA Complaint #11483190 — 2014 FORD ESCAPE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11483190
Vehicle 2014 FORD ESCAPE
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OR

Consumer Description

2014 Titanium Escape EcoBoost AWD. NO WARNING LIGHTS RE LOW COOLANT. I have it serviced every three - four months change oil and check fluids. Last service 05/19/2022. 208,000 miles. Car stalled/idle rough in middle of four lane freeway during rush hour. This happened last year in heat wave also. Tonight Landmark Ford in Tigard OR called, said car is totaled, needs to be scrapped or replace engine $18,000 +. Also said torque is twisted and transmission is needed. Asked if this is a known problem. Ashley at Landmark Ford said yes, this particular engine is known to leak coolant into cylinders causing engine failure. I bought the car at Landmark and they assured me they repaired ALL recalls since vehicle was new. However the coolant recall says warning light is installed and THERE WAS NO WARNING LIGHT WITH LOW COOLANT. Can't afford to pay off loan and buy a another car at 63 years old. Currently searching for repair history to see if this recall repaired. Where is the recall notice on this when there is page after page of exactly the same complaint on nhsta site? Last time I had a known issue Ford dealer refused to repair said my only recourse was to report to nhsta. That doesn't seem to be working for anyone else. There are so many complaints re this here just this year WHY ISNT' THIS RECALLED AND FIXED BY FORD!!!!!

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