NHTSA Complaint #11477601 — 2016 HYUNDAI TUCSON

The contact owns a 2016 Hyundai Tucson. The contact stated that while operating the vehicle, a clicking noise was present coming from the steering column while turning the steering wheel in either direction. The vehicle was taken to the local dealer who indicated the ticking noise was caused by loosened steering column bolts. The bolts were re-torqued and the failure was remedied. The contact indicated that approximately 40,000 miles later the ticking noise reoccurred. The vehicle was taken back to the dealer who diagnosed that the steering column bolts had loosened again. The bolts were again re-torqued and the failure was remedied. The manufacturer was notified of the failure. The failure mileage was 14,037. The consumer stated the 2nd occurrence happened on 07/20/2022 at 55,053 miles.