NHTSA Complaint #11718400 — 2016 HYUNDAI TUCSON

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11718400
Vehicle 2016 HYUNDAI TUCSON
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IL

Consumer Description

Excessive oil consumption caused engine failure on December 17, 2025. My truck stopped and I was stranded on Highway I55 South for 4 hours. Hyundai and the Extended warranty has denied fixing my truck. It is still at [XXX] Hyundai as of today. Hyundai’s failure to properly diagnose or repair this issue when it was first reported under warranty has caused financial burden, diminished vehicle value, loss of use and inconvenience, and emotional distress and stress. This is a legitimate safety concern. I am demanding resolution of an ongoing excessive oil consumption defect in my 2016 Hyundai vehicle. This defect began while the vehicle was under warranty and has continued despite proper maintenance and compliance with Hyundai’s service requirements. I expect Hyundai to honor its legal and contractual obligations without further delay. Please contact [XXX] [XXX] Hyundai) @ [XXX] for details regarding repairs, oil consumption tests, etc. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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