2016 HYUNDAI TUCSON — Problems, Recalls & Safety Data

Excessive oil consumption caused engine failure on December 17, 2025. My truck stopped and I was stranded on Highway I55 South for 4 hours. Hyundai and the Extended warranty has denied fixing my truck. It is still at [XXX] Hyundai as of today. Hyundai’s failure to properly diagnose or repair this issue when it was first reported under warranty has caused financial burden, diminished vehicle value, loss of use and inconvenience, and emotional distress and stress. This is a legitimate safety concern. I am demanding resolution of an ongoing excessive oil consumption defect in my 2016 Hyundai vehicle. This defect began while the vehicle was under warranty and has continued despite proper maintenance and compliance with Hyundai’s service requirements. I expect Hyundai to honor its legal and contractual obligations without further delay. Please contact [XXX] [XXX] Hyundai) @ [XXX] for details regarding repairs, oil consumption tests, etc. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The engine, specifically cylinder # 3, has had a catastrophic failure at 114,000 miles. Engine repair shops and engine experts have determined the only fix is a complete engine replacement. Cost estimates are $8500 for a new engine + labor estimated at $2000. Scrap value is estimated at $1000 - $1500 The dealer from whom we bought the car in late 2015 said it is out of warranty. This is unacceptable. Please, please issue a recall on the engine of this vehicle. The vehicle is available for inspection if requested. Failure was catastrophic Problem has been confirmed by engine experts The car is not drivable to a manufacturing facility The engine has not been inspected by police nor our insurance company There we no warning lamps or messages Symptoms include shuddering at initial acceleration beginning at 75,000 miles Dealer said there was no problem and recommended and performed a transmission fluid change

Window regulator and motor have failed due to plastic gears stripping out. I have replaced my two front windows in 2024 at $1063 a window. This week I had both rear windows fail allowing the windows to drop down unexpectedly. I was able to manually pull the windows up and tape them. I was supposed to receive a call from Hyundai twice this week about getting these covered under a recall since all four has failed, but they have failed to contact me.

The contact owns a 2016 Hyundai Tucson. The contact stated that the check engine warning light was illuminated, and there was a ticking sound coming from the front of the vehicle. The vehicle was taken to Auto Zone, where a mechanic diagnosed the vehicle with a knock sensor failure. The knock sensor was replaced. The mechanic informed the contact that the vehicle was included in Manufacturer Campaign: CS966 for the transmission control module (TCM). The vehicle was taken to the dealer, who confirmed that the vehicle was included and the software update was performed. After the vehicle was repaired, the check engine warning light was no longer illuminated; however, approximately 30 minutes later, the vehicle failed to exceed 35 MPH, and the check engine warning light started flashing. The vehicle was returned to the dealer, and the contact was informed that the software update caused the vehicle to enter LIMP Mode to protect the engine. The dealer informed the contact to drive the vehicle for 30 days or a total of 500 -1000 miles, and if the vehicle continued to enter LIMP Mode or failed to operate as needed, to return the vehicle for the engine to be replaced. There were no additional repairs performed. The manufacturer was not informed of the failure. The failure mileage was approximately 125,000.

The contact owns a 2016 Hyundai Tucson. The contact stated that the check engine warning light was illuminated, and there was a ticking sound coming from the front of the vehicle. The vehicle was taken to Auto Zone, where a mechanic diagnosed the vehicle with a knock sensor failure. The knock sensor was replaced. The mechanic informed the contact that the vehicle was included in Manufacturer Campaign: CS966 for the transmission control module (TCM). The vehicle was taken to the dealer, who confirmed that the vehicle was included and the software update was performed. After the vehicle was repaired, the check engine warning light was no longer illuminated; however, approximately 30 minutes later, the vehicle failed to exceed 35 MPH, and the check engine warning light started flashing. The vehicle was returned to the dealer, and the contact was informed that the software update caused the vehicle to enter LIMP Mode to protect the engine. The dealer informed the contact to drive the vehicle for 30 days or a total of 500 -1000 miles, and if the vehicle continued to enter LIMP Mode or failed to operate as needed, to return the vehicle for the engine to be replaced. There were no additional repairs performed. The manufacturer was not informed of the failure. The failure mileage was approximately 125,000.