NHTSA Complaint #11594881 — 2016 HYUNDAI TUCSON STEERING

Complaint Details

ODI Number	11594881
Vehicle	2016 HYUNDAI TUCSON
Component	STEERING
Date of Incident	April 11, 2024
Date Filed	June 17, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

Pronounced rattle from the steering column (not the wheel) when going over a rough surface. Vehicle has only 49,000 miles on it. Hyundai dealer checked and determined the rattle was not a safety issue and said a small plastic piece in the steering mechanism had broken and quoted a repair cost of over $1,000. I do not believe the dealership's diagnosis, nor its' safety assessment and believe they are simply avoiding a repair that should be covered under the vehicle's soon to expire warranty!

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