NHTSA Complaint #11467206 — 2015 FORD EDGE

The steering locked up while driving the vehicle. There was a recall on this defect but my VIN evidently isn't covered. The recall # is 19S26, dated 8/28/2019, and it includes the 2015 Ford Edge. We had it towed to a Ford service provider. The dealer is going to fix it and the cost is estimated to be $3200. Ford Broadway in Green Bay, WI will be doing the work. I talked with them, Ford Motor Company and directly to someone with NHTSA and didn't get anywhere. The problem experienced and the solution recommended sounds exactly like recall 19S26, but for whatever reason, my VIN is not included in the recall. There are state of registration requirements that seem to be tied to cold weather and corrosion caused by salt from icy roads. Maybe it was originally registered in a warm weather state? Maybe the repair was already done once? It seems logical that this problem would be covered by Ford since it actually had a recall on the exact issue. Hoping we can have my VIN # included in the recall so that the cost can be covered by the manufacturer. Thank you.