NHTSA Complaint #11447550 — 2014 FORD ESCAPE STRUCTURE:BODY:DOOR

Complaint Details

ODI Number	11447550
Vehicle	2014 FORD ESCAPE
Component	STRUCTURE:BODY:DOOR
Date of Incident	December 26, 2021
Date Filed	January 14, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IN

Consumer Description

While driving on HWY 65-N, the interior lights came on and on the LCD we got a warning sound & message saying that the rear left door was open !!, we panic b/c our dog was in the back seat, we thought that he had open it, we rushed to the stop on the side of the hwy, we try, and try to closed the door, it never latched, we had to "secure" the door with my belt. very scary and dangerous situation. never got a warning about it; we went directly to the dealer that we bought it from, they inspected the problem, and said that we had to pay for the repair... why?

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