NHTSA Complaint #11443021 — 2014 FORD ESCAPE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11443021
Vehicle 2014 FORD ESCAPE
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IL

Consumer Description

The wipers became slow and erratic, then stopped when headlights were turned on. The lights also were affected as they became dim or out depending on the selection of Hi, Low or Driving. The wipers could have failed during a storm, or the headlights could have become inoperative with no warning. The problem was reproduced at the dealer and inspected as well. There was no indication that there was a problem until the wipers and lights were operated. There could have been more systems that were failing we did not notice as the problem was all of the grounding wires were on painted surfaces. There are several Service Bulletins on this car and the Ford Focus in the same model year range. I have correspondence from the dealer that indicates the problem. Although our car did not fall under these bulletins, I feel this should be a recall since any electric component could fail with no warning by the design of these cars.

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