NHTSA Complaint #11435452 — 2018 FORD EXPLORER STEERING

Complaint Details

ODI Number	11435452
Vehicle	2018 FORD EXPLORER
Component	STEERING
Date of Incident	September 20, 2021
Date Filed	October 4, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MN

Consumer Description

The steering stopped working. This happened a couple times and I stopped the suv and turned it off and when I turned it on it worked. This last time it completely stopped steering. The repair shop said it was a steering rack or something and the part had to come from Ford. This part was $1500.00. Now they say my rear suspension bushing need replacing along with a toe part causing excessive wear on my rear left tire. This part will cost me $600.00 plus.

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