NHTSA Complaint #11619070 — 2018 FORD EXPLORER

The contact owns a 2018 Ford Explorer. The contact stated while driving at an undisclosed speed, the steering wheel seized and failed to function as intended. The contact stated that the steering wheel was difficult to turn. The vehicle was not diagnosed or repaired by an independent mechanic. Additionally, the contact stated that the failure had been reoccurring for over a year. The manufacturer was not made aware of the failure. The failure mileage was approximately 25,000.