NHTSA Complaint #11719757 — 2018 FORD EXPLORER

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11719757
Vehicle 2018 FORD EXPLORER
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State ID

Consumer Description

Entertainment system control. Power draws down and kills battery. Display locks into reverse camera, and I can't access any controls for extended periods of time. Display just locks, and I can't adjust anything in it. This seems to be a known issue for all Sync 3 based backends.

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