NHTSA Complaint #11695845 — 2018 FORD EXPLORER ELECTRICAL SYSTEM

Complaint Details

ODI Number	11695845
Vehicle	2018 FORD EXPLORER
Component	ELECTRICAL SYSTEM
Date of Incident	May 2, 2025
Date Filed	October 27, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MN

Consumer Description

Fault code B14E7:08-0A Right Front Enhanced Exterior Lighting System, passenger headlamp will not turn off until BCM disconnects after 20 minutes. Dealer diagnosis determined a possible headlamp control module FB5Z13C788D fault (replaced left module with right module and same headlamp stayed on so both headlamp control modules are correctly functioning) this indicates a broken wire in right front enhanced exterior lighting system wiring harness. Problem remains unresolved.

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