NHTSA Complaint #11707788 — 2018 FORD EXPLORER VISIBILITY/WIPER

Complaint Details

ODI Number	11707788
Vehicle	2018 FORD EXPLORER
Component	VISIBILITY/WIPER
Date of Incident	November 26, 2025
Date Filed	December 30, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NV

Consumer Description

During a storm, our SUV had water leaking in through the top, middle of the windshield. The water soaked the dashboard controls and our heating/air system was stuck on high heat and would not turn off. It was 70° and it was extremely hot in the SUV and the windows kept fogging up making it hard to see. Our temperature controls no longer work properly.

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