NHTSA Complaint #11691529 — 2018 FORD EXPLORER STRUCTURE:BODY

Complaint Details

ODI Number	11691529
Vehicle	2018 FORD EXPLORER
Component	STRUCTURE:BODY
Date of Incident	October 8, 2024
Date Filed	October 6, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

The dash on my 2018 Ford Explorer platinum is rolling up from the front of the dash. It is made out of some sort of leather or vinyl. But with it rolling up towards the driver, it causes a glare onto the windshield which causes visibility issues. I know I'm not the only one experiencing these problems with the platinum trim on the 2018 ford explorer. But this really needs to be looked into and recalled. You can also look up the explorer platinum on a vehicle search website and visibly see that every platinum edition explorer has this issue. It's unsafe and should be addressed immediately.

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