NHTSA Complaint #11685377 — 2018 FORD EXPLORER VISIBILITY/WIPER

Complaint Details

ODI Number	11685377
Vehicle	2018 FORD EXPLORER
Component	VISIBILITY/WIPER
Date of Incident	August 1, 2025
Date Filed	September 5, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

The vinyl on the top part of the dash has completely seperated which is causing a major white reflection on my window and rendering the car unsafe to drive. Ford refuses to address the issue. I also suspect if my air bags deployed this could impact how they deploy or cause additional vinyl shrapnel hitting an occupant in the face in the event of a crash.

Related Complaints for the 2018 FORD EXPLORER

Other VISIBILITY/WIPER Complaints

#11707788 — December 30, 2025 — During a storm, our SUV had water leaking in through the top, middle of the windshield. The water soaked the dashboar...

#11707887 — December 30, 2025 — I am filing a safety complaint regarding unresolved recalls on my 2018 Ford Explorer (VIN: [XXX] ). FIRST RECALL: Ov...

#11691529 — October 6, 2025 — The dash on my 2018 Ford Explorer platinum is rolling up from the front of the dash. It is made out of some sort of l...

#11681453 — August 18, 2025 — The dash cover came unglued and is rolling up exposing a white cloth that reflects on the windshield makingit hard to...

#11675296 — July 22, 2025 — The cover on my dashboard has lifted/rolled up and revealed a white material underneath, and as such, this has caused...

Recent Complaints for the 2018 FORD EXPLORER

#11719757 — ELECTRICAL SYSTEM — February 22, 2026 — Entertainment system control. Power draws down and kills battery. Display locks into reverse camera, and I can't a...

#11719427 — FUEL/PROPULSION SYSTEM — February 20, 2026 — Fuel system evap leak just like the Safety Recall 18S35

#11718838 — ENGINE AND ENGINE COOLING — February 18, 2026 — The contact owns a 2018 Ford Explorer. The contact stated that while driving at an undisclosed speed, the check engin...

#11718763 — STRUCTURE — February 18, 2026 — See attached document for complaint. I am in receipt of your multiple Important Safety Recall notices/letter and am ...

#11718842 — STRUCTURE — February 18, 2026 — The contact owns a 2018 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTU...