NHTSA Complaint #11593523 — 2018 FORD EXPLORER STEERING

Complaint Details

ODI Number	11593523
Vehicle	2018 FORD EXPLORER
Component	STEERING
Date of Incident	June 8, 2024
Date Filed	June 10, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

Power Steering Assist Fault warning flashed briefly on 6/1/2024, everything has been fine until 6/8/2024 I went out and started my car the Power Steering Assist Fault warning came on again so I turned the car off and turned it back on the warning was still there. My husband came out and did the same thing, still there. He noticed that the steering wheel was locked and would not turn easily. So we took it down to the Ford Dealership and it is the steering rack needs replaced. My car has 21,000 miles on it. Going to be in shop for 4 days to fix.

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