NHTSA Complaint #11511692 — 2018 FORD EXPLORER
ELECTRICAL SYSTEM issue reported to NHTSA
Crash
Complaint Details
| ODI Number | 11511692 |
| Vehicle | 2018 FORD EXPLORER |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | Yes |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NE |
Consumer Description
Around 4:45 , was unable to access cruise control the message rapidly flashed., loss of headlights and all lighting for a few seconds. Was going 70 mph. I exited the interstate to turn around and go to my work on southbound the wrench light came on and I lost power steering, power, acceleration in my turn on the on ramp and proceeded off the road onto the incline somehow avoiding a rollover and teetering sideways. Meanwhile no power to open my window etc. at an angle where I couldn’t open the door, took a minute to get out of the seatbelt. Suddenly got my window able to open and crawled out. The cops, and tow truck couldn’t believe I didn’t roll. The car was at a dealership the previous week for loss of power and terai. System problems/ no power steering and they replaced the throttle body 3 days before this happened. I’ve had multiple electrical/exhaust/power failures. I am terrified to drive this vehicle. It’s been to different dealerships and the ford ones and ford don’t care (only the dealership I purchased it at tries) it is at a fifth one now. We have forscan reports of the failures also. Multiple images at scene also. Car wouldn’t drive correctly and terrain management fault, unloaded itself from trailer too.
Related Complaints for the 2018 FORD EXPLORER
Other ELECTRICAL SYSTEM Complaints
#11719757
Entertainment system control. Power draws down and kills battery. Display locks into reverse camera, and I can't a...
#11707788
During a storm, our SUV had water leaking in through the top, middle of the windshield. The water soaked the dashboar...
#11707887
I am filing a safety complaint regarding unresolved recalls on my 2018 Ford Explorer (VIN: [XXX] ). FIRST RECALL: Ov...
#11700742
Purchased 5 years ago aprox 100k miles.kept oil changed regularly. Of course parts kept coming off, monk safety clips...
#11697618
Both driver and passenger low beam headlights started strobe, than completely stopped working while driving at night....
Recent Complaints for the 2018 FORD EXPLORER
#11718838
ENGINE AND ENGINE COOLING
The contact owns a 2018 Ford Explorer. The contact stated that while driving at an undisclosed speed, the check engin...
#11718763
STRUCTURE
See attached document for complaint. I am in receipt of your multiple Important Safety Recall notices/letter and am ...
#11718842
STRUCTURE
The contact owns a 2018 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTU...
#11713840
STRUCTURE
The contact owns a 2018 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structu...