NHTSA Complaint #11419909 — 2015 HYUNDAI SONATA

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11419909
Vehicle 2015 HYUNDAI SONATA
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State PA

Consumer Description

When driving at low speed straight ahead, steering locked up and was unable to turn left, steering wheel could not be turned from straight ahead position. Stopped vehicle and then started again, tried series of left/right turns to try and duplicate problem, steering would then randomly lock up when attempting to turn, more in left turns than in right. Occasionally was able to make full lock turn to left or right, however steering wheel would "catch" and wheel could not be turned to full lock unless vehicle was stopped and started again. At this point vehicle is not safe to drive and will need to be towed to Hyundai dealer, however Hyundai dealer says it will be at least 2 weeks before they can look at it, so vehicle is completely out of service.

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