NHTSA Complaint #11415149 — 2017 FORD EDGE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11415149
Vehicle	2017 FORD EDGE
Component	ELECTRICAL SYSTEM
Date of Incident	April 28, 2021
Date Filed	May 4, 2021
Mileage	47,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

CAR BATTERY IS DEAD; FIFTH TIME IN 3.7 YEARS. THIS CAN HAPPEN AFTER SITTING A FEW DAYS OR JUST OVERNIGHT. AFTER BEING CHARGED BY AAA, IT APPEARS TO BE FINE AND THE DEALER SERVICE DEPT CANNOT FIND ANYTHING WRONG ON THEIR DIAGNOSTIC TESTS. BATTER WAS REPLACED AFTER THE 4TH TIME, BUT THE CAR DIED AGAIN 1.5 YEARS LATER. DEALER TRIED TO FIX BY REPLACING A SHIFT SELECTOR SWITCH (TWICE) BUT THIS DID NOT SOLVE THE PROBLEM.

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