NHTSA Complaint #11686889 — 2017 FORD EDGE

My car loses power when I press the gas. For example, I can come to a stop, wait until it’s safe to turn in front of another car, then try to take off — but the vehicle suddenly loses all power. It won’t accelerate, and I have to keep pressing the gas and hope it goes. Sometimes I have to pull over, put it in park, turn the car off, and restart it before it will drive again. This also happens on the freeway. When this issue happens, the car also shifts very hard afterward, causing it to jump forward. This makes the vehicle extremely unsafe — especially when I am trying to turn in front of cars moving at high speed and my car suddenly loses all power. I have taken the vehicle in five times for the same issue, but the Ford dealership has not been able to repair it. I have also called Ford’s corporate office, but they said they cannot help. I opened a case with the BBB as well, and they advised me to open a case with you. At this point, I am at a complete loss with this issue. I travel with my two kids in the car, and I am honestly afraid to drive it — but I have no other vehicle.