NHTSA Complaint #11408139 — 2014 FORD ESCAPE

I HAVE A 2014 FORD ESCAPE SE WITH 67000 MILES AND WHEN I WAS PARKED BURGER KING PARKING LOT WITH ENGINE RUNNING A MESSAGE CAME ON THAT SAID IT WAS OVERHEATING SO I PARKED IT AND LOOKED UNDER HOOD SAW IT HAD AN ANTIFREEZE RESERVOIR THAT WAS LOW SO I PROCEEDED TO GET AN APPOINTMENT FOR CLONINGER FORD MORGANTON NC FOR THE WORKS OIL CHANGE AND COOLANT RESERVOIR AND THEY CHECKED IT PUT ANTIFREEZE IN IT AND SAID ANY PROBLEMS CALL THEM. I LEFT AND IT SEEMED OK, UNTIL I HAD IT RUNNUNG IN THE DRIVEWAY AND IT WAS OVERHEATING IT SAID AGAIN SO THEN I CALLED TOLD THEM WHAT HAPPENED AND GOT APPOINTMENT TO COME IN AGAIN AND I WENT AND SHOWED THEM THAT THE RESERVOIR WAS EMPTY AGAIN SO MAYBE I HAD A LEAK SINCE THEY JUST FILLED IT UP A WEEK AGO AT MY APPOINTMENT SAME DEALER SERVICE DEPT. AFTER THEY LOOKED AT IT THEY SAID THE ENGINE NEEDED TO BE REPLACED DUE TO THE ENGINE COOLANT SYSTEM CAUSING A CRACK IN THE ENGINE AND IT WOULD BE $8000. PLUS LABOR TO REPAIR AND THERE WAS NO RECALL FOR IT AND IT WAS OUT OF WARRANTY AND THEY WERE SEEING IT MORE AND MORE ON THIS CAR AND I WOULD BE BETTER TO TRADE IT IN. IT NOW SITS IN MY DRIVEWAY UNTIL SOMETHING CAN GET DONE. I TRULY BELIEVE CONSUMERS SHOULD BE COVERED FOR THIS WITH ALL THE COMPLAINTS HERE AND WITH ATTORNEYS ON THE INTERNET WHO ARE EXPLORING SAME PROBLEM.