NHTSA Complaint #11407988 — 2016 MAZDA CX-5
EXTERIOR LIGHTING issue reported to NHTSA
Complaint Details
| ODI Number | 11407988 |
| Vehicle | 2016 MAZDA CX-5 |
| Component | EXTERIOR LIGHTING |
| Date of Incident | |
| Date Filed | |
| Mileage | 34,980 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | FL |
Consumer Description
THE FOLLOWING WARNING AND WARNING LIGHTS BEGAN AROUND 34,980 MILES ON MY 2016.5 MAZDA CX-5 GRAND TOURING 2.5L SKYACTIV-G WHILE DRIVING DOWN THE INTERSTATE: MASTER WARNING LIGHT, CHECK ENGINE LIGHT, POWER STEERING, KEYLESS SYSTEM MALFUNCTION, SMART CITY BRAKE SUPPORT MALFUNCTION, FORWARD SCBS DISABLED, CHECK ENGINE LIGHT, TCS/DSC INDICATOR LIGHT, TCS OFF INDICATOR LIGHT, BLIND SPOT MONITORING (BSM) OFF INDICATION, BRAKE SYSTEM WARNING LIGHT, ABS WARNING LIGHT, ELECTRIC BRAKE WARNING LIGHT, AIR BAG/FRONT SEAT BELT PRETENSIONER SYSTEM WARNING LIGHT, TIRE PRESSURE MONITORING SYSTEM WARNING LIGHT, LED HEADLIGHT WARNING LIGHT, AND THE SPEEDOMETER DOES NOT WORK. THE VEHICLE TAKES SEVERAL ATTEMPTS TO TURN OFF. USING THE LEFT BLINKER WILL CAUSE THE VEHICLES POWER TO RESTART AND YES, WHILE DRIVING! THIS STARTED NOVEMBER 14, 2020 AND WHEN I NOTIFIED MAZDA, THEY DID NOT SEEM CONCERNED AND A COUPLE DAYS LATER THE LIGHT WERE NO LONGER THERE. THIS OCCURRED AGAIN DECEMBER 15, 2020 AND MARCH 5, 2021 WHEN I DECIDED MAZDA NEEDS TO RUN A DIAGNOSIS BECAUSE CLEARLY SOMETHING IS NOT RIGHT. MY DEALERSHIP INSISTED IT WAS MY BATTERY (BASICALLY THE ONLY WARNING LIGHT NOT ON) AND MY REAR BRAKE PADS. THEN WHEN THIS DID NOT CORRECT THE ISSUE, THEY SAID CORROSION NEEDED TO BE CLEANED WHICH WAS NOT SHOWN IN THE VEHICLE INSPECTION VIDEO. ALSO, MY CAR WAS JUST SERVICED AT MY MAZDA DEALERSHIP JULY 2020 WITH 33,706 MILES. SEPTEMBER 2020 MY VEHICLE WAS PARKED AND I RETURNED TO A LARGE CRACK ON THE DRIVER SIDE. AROUND 25,000 THE TIRED NEEDED TO BE REPLACED, NOW AT 36,666 MILES TIRE THREAD DEPTH IS IN THE YELLOW' MY VEHICLE ALIGNMENT HAS ZERO ISSUES AND MY MAZDA DEALERSHIP IS THE ONLY ONE WHO ROTATES THE TIRES (OR SUPPOSE TO).
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