NHTSA Complaint #11378526 — 2014 FORD ESCAPE ENGINE

Complaint Details

ODI Number	11378526
Vehicle	2014 FORD ESCAPE
Component	ENGINE
Date of Incident	November 20, 2020
Date Filed	December 8, 2020
Mileage	101,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

I OWN A 2014 FORD ESCAPE IT HAS 101,000 MILES ON IT. THE CAR HAS BEEN WELL MAINTAINED WITH ALL THE NORMAL MAINTENANCE DONE AT MILEAGE RECOMMENDED. I WAS ON THE INTERSTATE IN TRAFFIC WHEN ALL THE SUDDEN THE VEHICLE JUST SHUT OFF, WHICH LEFT ME IN THE MIDDLE OF THE INTERSTATE DUE TO THE BUMPER TO BUMPER TRAFFIC. I HAD THE VEHICLE TOWED TO SHOP AND COME TO FIND OUT THE TRANSMISSION WENT COMPLETELY OUT. CALLED THE FORD DEALERSHIP AND OF COURSE THE WARRANTY HAD JUST EXPIRED ON IT AND WAS TOLD THAT THEY WEREN'T AWARE OF THIS PROBLEM WITH THESE VEHICLES AND THERE WAS NOTHING THEY COULD DO ABOUT THIS PROBLEM. T THIS POINT IT WAS GOING TO COST ME OVER 5K TO HAVE EVERYTHING FIXED. COME TO FIND OUT FORD KNEW ABOUT THIS PROBLEM WITH THIS PARTICULAR YEAR MAKE AND MODEL OF THIS VEHICLE AND ARE PRETTY MUCH A JOKE. THIS PROBLEM SHOULD BE A RECALL GIVING THE FACT I STILL OWED MONEY FOR THIS VEHICLE.

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