NHTSA Complaint #11364223 — 2020 FORD F-250

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11364223
Vehicle	2020 FORD F-250
Component	ELECTRICAL SYSTEM
Date of Incident	September 7, 2020
Date Filed	October 13, 2020
Mileage	7,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

THE INSTRUMENT CLUSTER DISPLAY (ICD) OF MY 2020 FORD F-250 RANDOMLY GOES BLACK AND PROVIDES NO INFORMATION. THE DISPLAY WILL RANDOMLY COME ON AND USUALLY GO OUT AGAIN WHILE DRIVING. THE DISPLAY USUALLY DISPLAYS A WARNING THAT THERE IS A FAULT WITH THE BLIND SPOT WARNING SYSTEM OR CROSS TRAFFIC WARNING SYSTEM BEFORE GOING OUT. I HAVE ALSO STARTED TO RECEIVE DISPLAYS ASKING IF I WANT TO ACTIVATE THE CRAS AVOIDANCE SYSTEM, BUT I CAN'T MAKE A SELECTION EVEN THOUGH THE SYSTEM HQS ALREADY BEEN TURNED ON. I ALSO DON'T FEEL THE VEHICLE BRAKING WHEN THE CRASH ALERT WARNING ACTIVATES LIKE IT ONCE DID EVEN THOUGHT THE BRAKE ASSIST IS TURNED ON.

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