NHTSA Complaint #11717342 — 2020 FORD F-250

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11717342
Vehicle	2020 FORD F-250
Component	FUEL/PROPULSION SYSTEM
Date of Incident	February 4, 2026
Date Filed	February 11, 2026
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

My cp4 fuel pump failed on my 2020 ford f250 and died while towing my 7000lb trailer for my business and had to get towed to shop to find out the entire fuel system needs replaced and ford dealer has it and says because recall 24s78 for my vehicle is on pause that there is nothing they can do about it and I’m stuck without my truck which I need for my business and believe ford is responsible to replace the fuel system with no charge to me when the cp4 pump is such a common failure in my trucks!

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