NHTSA Complaint #11354823 — 2018 FORD EXPLORER

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11354823
Vehicle 2018 FORD EXPLORER
Component STEERING
Date of Incident
Date Filed
Mileage 15,780 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

I PURCHASED THE FORD EXPLORER SPORT LAST NOVEMBER 2018, AND THERE'S NO SQUEAKING NOISE UNDER THE STEERING WHEEL. I NOTICED IT LAST MONTH AND I GO STRAIGHT AT THE FORD DEALERSHIP AND THEY TOLD ME IT'S THE CHARACTERISTIC OF THE CAR. IM SO DISAPPOINTED WITH THE DIAGNOSIS, THE DISTURBING NOISE IS UNDER THE STEERING WHEEL, AND THE CONFUSING PART IS THE SQUEAKING NOISE YOU CAN ONLY HEAR THAT WHEN YOU TURN THE STEERING WHEEL TO THE RIGHT. HOPEFULLY YOU CAN PIN POINT THE PROBLEM. IF IT'S THE STEERING WHEEL OR THE AIR BAG INSIDE IS THE PROBLEM.

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