NHTSA Complaint #11354823 — 2018 FORD EXPLORER
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11354823 |
| Vehicle | 2018 FORD EXPLORER |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | 15,780 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
I PURCHASED THE FORD EXPLORER SPORT LAST NOVEMBER 2018, AND THERE'S NO SQUEAKING NOISE UNDER THE STEERING WHEEL. I NOTICED IT LAST MONTH AND I GO STRAIGHT AT THE FORD DEALERSHIP AND THEY TOLD ME IT'S THE CHARACTERISTIC OF THE CAR. IM SO DISAPPOINTED WITH THE DIAGNOSIS, THE DISTURBING NOISE IS UNDER THE STEERING WHEEL, AND THE CONFUSING PART IS THE SQUEAKING NOISE YOU CAN ONLY HEAR THAT WHEN YOU TURN THE STEERING WHEEL TO THE RIGHT. HOPEFULLY YOU CAN PIN POINT THE PROBLEM. IF IT'S THE STEERING WHEEL OR THE AIR BAG INSIDE IS THE PROBLEM.
Related Complaints for the 2018 FORD EXPLORER
Other STEERING Complaints
#11694871
On Saturday 10/18/2025 the rear drivers side tow link of my 2018 Ford Explorer XLT snapped while driving 70 mph under...
#11619070
The contact owns a 2018 Ford Explorer. The contact stated while driving at an undisclosed speed, the steering wheel s...
#11593523
Power Steering Assist Fault warning flashed briefly on 6/1/2024, everything has been fine until 6/8/2024 I went out a...
#11592192
The contact owns a 2018 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structu...
#11511692
Around 4:45 , was unable to access cruise control the message rapidly flashed., loss of headlights and all lighting f...
Recent Complaints for the 2018 FORD EXPLORER
#11719757
ELECTRICAL SYSTEM
Entertainment system control. Power draws down and kills battery. Display locks into reverse camera, and I can't a...
#11718838
ENGINE AND ENGINE COOLING
The contact owns a 2018 Ford Explorer. The contact stated that while driving at an undisclosed speed, the check engin...
#11718763
STRUCTURE
See attached document for complaint. I am in receipt of your multiple Important Safety Recall notices/letter and am ...
#11718842
STRUCTURE
The contact owns a 2018 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTU...