NHTSA Complaint #11292225 — 2015 FORD EDGE

TL* THE CONTACT OWNS A 2015 FORD EDGE. WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE STEERING WHEEL BECAME FIRM. THE CONTACT STATED THAT ADDITIONAL EFFORT WAS NEEDED TO MANEUVER THE VEHICLE. THE VEHICLE WAS TAKEN TO SUBURBAN FORD OF WATERFORD (6975 HIGHLAND RD, WATERFORD TWP, MI 48327, (248) 674-4781) WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR BOLT DETACHED, WHICH CAUSED A LOSS OF POWER STEERING ASSIST. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V632000 (STEERING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.