NHTSA Complaint #11256611 — 2015 FORD EDGE

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11256611
Vehicle	2015 FORD EDGE
Component	STEERING
Date of Incident	September 1, 2019
Date Filed	September 19, 2019
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OK

Consumer Description

TL* THE CONTACT OWNS A 2015 FORD EDGE. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V632000 (STEERING) WAS RECEIVED. AFTER CONTACTING STUTEVILLE FORD OF TAHLEQUAH (145 GEORGE GUESS RD, TALEQUAH, OK) AND THE MANUFACTURER, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE. THE CONTACT INDICATED THAT THE VEHICLE EXPERIENCED THE FAILURE LISTED IN THE RECALL, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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