NHTSA Complaint #11243744 — 2015 FORD FOCUS

TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE THE CONTACT'S DAUGHTER WAS DRIVING 15 MPH, THE VEHICLE WOULD NOT ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT TOOK THE VEHICLE TO FOUR SEASONS FORD (601 DUNCAN HILL RD, HENDERSONVILLE, NC 28792, 828-693-4281) AND WAS INFORMED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE DEALER INFORMED THE CONTACT THAT THE VEHICLE NO LONGER QUALIFIED FOR THE RECALL DUE TO A PRIOR REPAIR MADE TO THE TRANSMISSION WHERE A STRIP WAS WELDED ONTO THE BOTTOM OF THE TRANSMISSION. THE CONTACT WAS INFORMED THAT THEY COULD REBUILD THE TRANSMISSION; HOWEVER, SHE WOULD HAVE TO PAY FOR THE REPAIR OUT OF POCKET. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 45,685.